Unlock business resilience

Overcome uncertainty to adapt and rise

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Emerging from the storm

The world faces a unique, complex challenge that’s disrupting our lives, businesses, and confidence. But it’s the companies that can find their legs within these rough seas that can also emerge stronger.

As your business adopts new ways of working, forecasting demand and performance, and helping customers in their hour of need, it can unlock a new source of resilience. We’ve compiled lessons and insights from across our experts to help you guide your business.

See how the choices you make today will shape tomorrow. And scroll down to filter our content by industry or function.

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From recovery to reinvention

There are five trends reshaping businesses as they enter the new normal.

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Business resilience strategy insights

Improving customer care during a global crisis

Learn how a global technology firm pivoted to a remote workforce in 24 hours to keep employees safe and customers happy

Read the case study

Reinvent collections with predictive analytics

Learn about the paradigm shift in capital management and the role of analytics and partnerships in giving firms an edge

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Special forces to boost cash flow

See how a liquidity management task force can help companies accelerate cash flow and build long-term resilience

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A guide to building resilience in 2021

From our experiences helping global companies adapt to new ways of working, we share a guide to the foreseeable future

Read it here

The virtues of the virtual close

Six steps to help you achieve an accurate and timely virtual financial close, and build a more resilient organization

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The virtual world of work

Discover four priorities to focus on to help your business adapt, rise, and thrive

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Forecasting keeps health workers safe

A leading healthcare company stays ahead of PPE demand with fast, accurate predictions

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Build on our solutions

Solutions for business continuity

From cash optimization to order management, we have solutions that will deliver short-term recovery and long-term contingency planning. These are not new ideas, but tried and tested approaches that have helped companies across industries manage periods of major disruption.

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Conserve cash for business resilience

We help companies rethink actions across receivables, inventory, and payables to improve working capital efficiency. Combining our industry and financial management expertise with digital solutions, we deliver scenario-based cash flow forecasts to boost business resilience.

See how

Rethink FP&A to build resilience

We make FP&A teams more agile, efficient and forward-looking to respond at speed to businesses' needs during a crisis and enhance decision-making.

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Managing customer conversations efficiently

Are your contact centers struggling with demand? Genpact can help manage calls while preparing for future growth.

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About Genpact

Genpact is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for Global Fortune 500 companies. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working.